Transforms cosmetics retail: analyzes customer data across store, EC and counseling touchpoints to generate personalized recommendations that close the gap between veteran and novice staff. Won among 37 teams.
The framing is what makes this work: closing the gap between a veteran salesperson and a new hire. Anyone can picture a cosmetics counter where service quality lives in one person's instincts and no manager has a lever to even it out. The technical fit is just as deliberate, since reading across store, e-commerce and counseling presupposes customer data already sitting in one place, which is Salesforce's home ground.
Companies field real teams. Japanese events lean hard toward work that could ship into an actual operation.
Community-run events and platform-hosted events ask for fundamentally different things.
Summaries are written by this site. Project pages include demo videos, screenshots and the team's own write-up (videos may autoplay).